Client Services

Associate Project Manager

Professional Services | London, United Kingdom

Our Industry: Where we play
We sit at the intersection of technology and Life Sciences industries. Humbly, we’ve been told that we are the leader in application software for the clinical development process, tackling real-world problems and making a real difference in the lives of patients everywhere. With the current transformation in the life sciences industry, we are at the forefront of providing an advanced clinical development platform for our clients to further improve the accuracy, timeliness and ease of the data collection process. That means better treatments can reach waiting patients sooner. We are publicly traded (MDSO) with over 700 customers, customer retention rates above 99%, and the experience of supporting more than 10,000 clinical trials. We are still led by Co-founders, Tarek Sherif and Glen de Vries, and have global operations in US, Europe and Asia.

Your Mission:
Responsible for the overall relationship management of client accounts and day to day activities.

Responsible to ensure that Medidata is able to deliver quality projects and services on time and within budget through effective management of Medidata resources.

Your Commitments:
• Management of one or more projects with a focus on delivery of the scope on time, within budget and with a high quality outcome
• Support the Project Manager in their project delivery needs and to ensure that all study deliverables are tracked and that the study documentation is current
• Support the project manager in the management of client expectations
• Support the project manager by helping monitor project scope, timelines, budget & milestones, issues & risks for a variety of projects
• Support the project manager by helping monitor project financials, budget tracking and accuracy of invoicing
• Support the project manager in the creation and maintenance of accurate and current study documentation
• Support the project manager in raising work requests to other departments for tasks to be completed
• Capture minutes/action items during client and internal status meetings
• Support the project manager with problem/issue tracking and work with the PM/Others to ensure timely resolution
• Provide pro-active communication with all stakeholders
• Assure compliance with Medidata’s standard project management methodologies and Medidata SOPs


Your Competencies:
• Basic understanding of clinical research (pharma, device and/or biotech sectors) and of Clinical Research SaaS technology
• Able to demonstrate good verbal/written communication combined with some organizational skills
• Exhibit time management skills combined with strong collaboration and team-building awareness
• Experience in supporting project teams and meeting project timelines would be advantageous
• Self motivated and able to assume responsibility in a professional manner
• Is proficient in the use of all relevant Medidata internal systems
• Can demonstrate some computing skills and has experience with MS Office suite, Word, Excel and PowerPoint
• Is able to demonstrate presentation skills
• Travel expectations 10% - 20%, national / international
• Valid driver’s license required
Your Education & Experience:
• Undergraduate college degree or equivalent (analytic discipline a plus) preferred
• Relevant experience in clinical/biomedical and/ or software development environment preferred

Our Culture: Who we are
We know that creativity doesn't happen on-demand. Developing cutting-edge cloud technology takes great minds and talented people working together in a collaborative environment. That is why we are committed to fostering an innovative, agile company culture. We encourage our teams to come together and experiment with new concepts, research new approaches and test out new technologies. We believe that being part of our team will make a difference in the world.

Our Mission: Powering smarter treatments and healthier people.
Our Vision: To be the most innovative cloud company in Life Sciences.
Our Principles: Integrity, Partnership, Inventiveness, Humility, Nimbleness, Tenacity, Inclusiveness, and Caring.
Our Leadership Drivers:
• THINK: Inspires purpose, articulates strategy, and simplifies complexity
• TEAM: Communicates effectively, builds relationships and collaborates with others
• DO: Plans ahead, scales for growth, ensures accountability
• LEARN: Self-aware, values difference, strives to learn
• TEACH: Inspires work, coaches others, builds teams


EEO Statement: 

US:
Medidata Solutions, Inc. is an Equal Opportunity Employer. Medidata Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or status as a veteran. Medidata Solutions complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. 

 

EMEA:
MDSOL Europe Ltd is an equal opportunity employer.  We welcome all applications irrespective of race, gender, gender reassignment, age, religion or belief, relationship status, pregnancy/maternity, sexual orientation or disability.

 

Japan:

Medidata Solutions K.K. is an Equal Opportunity Employer. Medidata Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability or other factors that are unrelated to the legitimate business interests of Medidata Solutions.

 

Korea:

Medidata Solutions Korea Ltd is an Equal Opportunity Employer. Medidata Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability or other factors that are unrelated to the legitimate business interests of Medidata Solutions.

 

China

Medidata Information Technology (Shanghai) Co., Ltd.is an Equal Opportunity Employer. Medidata Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability or other factors that are unrelated to the legitimate business interests of Medidata Solutions.

 

 

Singapore

Medidata Solutions International Asia Pacific Pte. Ltd. is an Equal Opportunity Employer. Medidata Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability or other factors that are unrelated to the legitimate business interests of Medidata Solutions.



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