Client Services

(China) Project Manager

Professional Services | Shanghai, China

Our Industry: Where we play
We sit at the intersection of technology and Life Sciences industries. Humbly, we’ve been told that we are the leader in application software for the clinical development process, tackling real-world problems and making a real difference in the lives of patients everywhere. With the current transformation in the life sciences industry, we are at the forefront of providing an advanced clinical development platform for our clients to further improve the accuracy, timeliness and ease of the data collection process. That means better treatments can reach waiting patients sooner. We are publicly traded (MDSO) with over 800 customers, customer retention rates above 99%, and the experience of supporting more than 12,000 clinical trials. We are still led by Co-founders, Tarek Sherif and Glen de Vries, and have global operations in US, Europe and Asia.

Your Mission:
The Project Management Function is responsible for the overall relationship management of client accounts and day to day activities.
The Project Management Function is responsible to ensure that Medidata is able to deliver quality projects and services on time and within budget through effective management of Medidata resources.

Your Commitments (Role Responsibilities):
• Management of one or more projects with a focus on delivery of the scope on time, within budget and with a high quality outcome
• Provide financial management activities for one or more project budgets as well as execution of Statements of Works and Change Orders
• Generate ASOW requests and PSCAs in order to manage scope changes
• Provide input to Professional Services Proposals
• Maintain appropriate project/client documentation within e-binders for one or more projects/clients
• Maintain high client satisfaction by providing proactive communication and issue management
• Provide guidance and consulting to clients around the best use of the Medidata Applications
• Is Subject Matter Expert (SME) in at least 2 Medidata Applications through the delivery of workshops and other consultancy activities
• Manage assigned project resources
• Assure compliance with Medidata’s standard project management methodologies and Medidata SOPs
• Provide mentorship and guidance to all assigned project members


Your Competencies (Skills, Ability and Knowledge):
• Good understanding of clinical research (pharma, device and/or biotech sectors) and a solid understanding of Clinical Research SaaS technology
• Excellent verbal/written communication and organizational skills
• Excellent computer skills, public speaking, presentation and teaching skills
• Proficient with MS Office suite, Word, Excel and PowerPoint
• Excellence with MS Project, project development and management
• Self motivated, able to work remotely and able to assume responsibility in a professional manner
• Is proficient in the use of all relevant Medidata internal systems
• Travel expectations up to 20% – 30%, national / international
• Valid driver’s license (preferred if necessary in the assigned location)
• Excellent cross functional collaboration skill
• Excellent project management skill
• Native level local language (Mandarin - Chinese) and business level English required.


Your Education & Experience:

• Minimum of 2 years of related experience with 4 -year college degree (analytic discipline a plus) or an advanced degree preferred.
• 2-5 years relevant experience in clinical/biomedical and/ or software development environment preferred.
• Electronic Clinical Data Management (eCDM) software consulting experience desirable


Our Culture: Who we are

Our Mission: Powering smarter treatments and healthier people.
Our Vision: To be the most innovative cloud company in Life Sciences.
Our Principles: Integrity, Partnership, Inventiveness, Humility, Nimbleness, Tenacity, Inclusiveness, and Caring.
Our Leadership Drivers:
• THINK: Inspires purpose, articulates strategy, and simplifies complexity
• TEAM: Communicates effectively, builds relationships and collaborates with others
• DO: Plans ahead, scales for growth, ensures accountability
• LEARN: Self-aware, values difference, strives to learn
• TEACH: Inspires work, coaches others, builds teams






EEO Statement

US:
Medidata Solutions, Inc. is an Equal Opportunity Employer. Medidata Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or status as a veteran. Medidata Solutions complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

EMEA:
MDSOL Europe Ltd is an equal opportunity employer. We welcome all applications irrespective of race, gender, gender reassignment, age, religion or belief, relationship status, pregnancy/maternity, sexual orientation or disability.

Japan:
Medidata Solutions K.K. is an Equal Opportunity Employer. Medidata Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability or other factors that are unrelated to the legitimate business interests of Medidata Solutions.

Korea:
Medidata Solutions Korea Ltd is an Equal Opportunity Employer. Medidata Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability or other factors that are unrelated to the legitimate business interests of Medidata Solutions.

China
Medidata Information Technology (Shanghai) Co., Ltd.is an Equal Opportunity Employer. Medidata Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability or other factors that are unrelated to the legitimate business interests of Medidata Solutions.


Singapore
Medidata Solutions International Asia Pacific Pte. Ltd. is an Equal Opportunity Employer. Medidata Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability or other factors that are unrelated to the legitimate business interests of Medidata Solutions.




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