Client Services

Senior Project Manager

Professional Services | Remote, Germany

Our Industry: Where we play

We sit at the intersection of technology and Life Sciences industries. Humbly, we’ve been told that we are the leader in application software for the clinical development process, tackling real-world problems and making a real difference in the lives of patients everywhere. With the current transformation in the life sciences industry, we are at the forefront of providing an advanced clinical development platform for our clients to further improve the accuracy, timeliness and ease of the data collection process. That means better treatments can reach waiting patients sooner. We are publicly traded (MDSO) with over 800 customers, customer retention rates above 99%, and the experience of supporting more than 12,000 clinical trials. We are still led by Co-founders, Tarek Sherif and Glen de Vries, and have global operations in US, Europe and Asia.

Your Mission:

The Project Management function is responsible for the overall relationship management of client accounts and day to day activities and to ensure that Medidata is able to deliver quality projects and services on time and within budget through effective management of Medidata resources.

Your Commitments:

• Management of one or more larger more complex projects with a focus on delivery of the scope on time, within budget and with a high quality outcome
• Provide Program Level support for one or more clients
• Provide financial management activities for one or more project budgets as well as preparation and execution of Statements of Works and Change Orders
• Provide input to Professional Services proposals
• Maintain appropriate project/client documentation within e-binders for one or more projects/clients
• Maintain high client satisfaction by providing proactive communication and issue management
• Provide guidance and consulting to clients around the best use of the Medidata applications
• Support the activities that will result in the expanded use of the Medidata applications and services
• Develop client relationship as “trusted advisor” role through effective proactive project management
• Is Subject Matter Expert (SME) in at least 3 Medidata applications through the delivery of workshops and other consultancy activities
• Manage assigned project resources
• Assure compliance with Medidata’s standard project management methodologies and Medidata SOPs and mentors other project resources
• Actively mentor newer Project Managers in effective Project Management Methodology
• Provide mentorship and guidance to all assigned project members

Your Competencies:

• Very Good understanding of clinical research (pharma, device and/or biotech sectors) and a solid understanding of Clinical Research SaaS technology
• Excellent verbal/written communication and organizational skills
• Excellent computer skills, public speaking, presentation and teaching skills
• Proficient with MS Office suite, Word, Excel and PowerPoint
• Excellence with MS Project, project development and management
• Self motivated, able to work remotely and able to assume responsibility in a professional manner
• Is proficient in the use of all relevant Medidata internal systems
• Travel expectations up to 30% – 40%, national / international
• Valid driver’s license required

Your Education & Experience:
• Requires relevant experience in clinical/biomedical and/ or software development environment with a Bachelor’s degree, or relevant experience with a Master’s degree or relevant experience with a PhD; or equivalent experience.
• Electronic Clinical Data Management (eCDM) software consulting experience desirable
• Prior project financial experience desirable
• Prior services delivery experience desirable

Our Culture: Who we are
We know that creativity doesn't happen on-demand. Developing cutting-edge cloud technology takes great minds and talented people working together in a collaborative environment. That is why we are committed to fostering an innovative, agile company culture. We encourage our teams to come together and experiment with new concepts, research new approaches and test out new technologies. We believe that being part of our team will make a difference in the world.

Our Mission: Powering smarter treatments and healthier people.
Our Vision: To be the most innovative cloud company in Life Sciences.
Our Principles: Integrity, Partnership, Inventiveness, Humility, Nimbleness, Tenacity, Inclusiveness, and Caring.
Our Leadership Drivers:
• THINK: Inspires purpose, articulates strategy, and simplifies complexity
• TEAM: Communicates effectively, builds relationships and collaborates with others
• DO: Plans ahead, scales for growth, ensures accountability
• LEARN: Self-aware, values difference, strives to learn
• TEACH: Inspires work, coaches others, builds teams


MDSOL Europe Ltd is an equal opportunity employer. We welcome all applications irrespective of race, gender, gender reassignment, age, religion or belief, relationship status, pregnancy/maternity, sexual orientation or disability.