How may we help you?

 

 

Support for current customers

For any issues, email helpdesk@mdsol.com, visit our Help Center for self service, or use the Support contacts below to contact us with any product support needs.

 

Ready to get started?

Medidata can help get your trial up and running quickly. Contact Sales by email at contact-sales@mdsol.com or the Sales phone numbers below.

Support

For service in English

Toll-free
1-866-MEDIDATA (633-4328)
Direct number
1-973-659-6780
Toll-free fax
1-877-743-2350
Direct fax
1-973-954-5621
Hours

24 hours a day, 7 days a week

For service in English, Japanese, Korean and Chinese (Mandarin)

Japan (toll-free)
0120-543-675
APAC Help Desk fax
+81-3-67434010
China (Mobile)
4008822034
China (Telecom)
10 800 440 0532
China (Netcom)
10 800 744 0552
Korea (toll-free)
02-6022-2403
Australia (toll-free)
1 800 186 549
Hours

Except Public Holidays
Japanese:  9:00 AM – 8:00 PM (JST)
Chinese:  9:00 AM – 6:00 PM (CST)
Korean:  9:00 AM – 6:00 PM (KST)

Enter your country in the search box to find the toll-free number for your location.

Sales

Main
+1 212 918 1800
Main US Toll Free
+1 877 511 4200
Sales
+1 866 515 6044
Fax
+1 212 918 1818
Main/Sales
+81 3 4588 0800
Fax
+81 3 5222 2202
Main
+44 [0] 208 600 6400
Sales
+44 (0) 208 600 6497
Fax
+44 [0] 208 600 6402

Visit Us

America

New York

350 Hudson Street
9th Floor
New York, NY 10014
United States

New Jersey

194 Wood Avenue South
Iselin, NJ 08830
United States

Houston

1301 Fannin Street
Suite 1295
Houston, TX 77002
United States

San Francisco

343 Sansome St
San Francisco, CA 94104-5607
United States

Cincinnati

Longworth Hall
700 W Pete Rose Way
Cincinnati, OH 45203
United States

Davis

105 E Street # 2B
Davis, CA 95616
United States

San Mateo

1200 Park Place
Suite 210
San Mateo, CA 94403
United States

Asia Pacific

Tokyo

100-0005
Tokyo
JP Tower 29th Floor
2-7-2 Marunouchi, Chiyoda-ku
Japan

Seoul

Gangnam Finance Center 15th FL
152 Teheran-ro
Gangnam-gu
Seoul
06236
South Korea

Beijing

RM 2322 & 2346, Taikang Financial Tower
No.38 East Third Ring Road
Chaoyang
Beijing Shi 100026
China

Shanghai

9F Eco City
1788 Nanjing West Road
Jing'an
Shanghai Shi 200040
China

Singapore

JTC Summit
8 Jurong Town Hall Road #24-05
609434
Singapore

Europe, Middle East, and Africa

London

12 Hammersmith Grove
9th floor
Hammersmith
United Kingdom
W6 7AP
United Kingdom

Düsseldorf

Neuer Zollhof 3
Nordrhein Westfalen
40221 Dusseldorf
Germany