Customer Service & Support
Visit our help center or use the methods below to contact us with any product support needs.
For service in Japanese, Korean and Chinese (Mandarin)
Japanese: 8:00 AM – 9:00 PM (JST)
Chinese: 9:00 AM – 6:00 PM (CST)
Korean: 9:00 AM – 6:00 PM (KST)
Enter your country in the search box to find the toll-free number for your location.
Business & Sales
Medidata’s Tokyo office serves as our regional headquarters for Asia Pacific, with a strong focus on Japan, China, Singapore and Korea. Today we're serving more than 90 pharma, medical device and academic organizations in APAC region, including more than 70 percent of Japan's top 20 prescription drug companies.
More than 70 percent of our clients are Japan-based organizations—including Daiichi Sankyo, Astellas Pharma, Kitasato University and Chiba University—and we are also proud to be supporting the local operations of many foreign affiliated companies, including AstraZeneca and Sanofi.